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Customer service win for entrepreneurial students

The Growtopia group, made up of year 12 students Harry Fisher, Elizabeth Nicklen, Beth Cole, Hayden Gibbs, Kaleb Tuck, James Bramwell, Ellie Davey. Front (L-R) Chloe Griffin, Harriett Simmons, Nabeel Uddin, Megan Monkman Joe Hancock.

A group of students from Weston-super-Mare have had their business minds praised when they won a customer service award at a Young Enterprise event.

Year 10 and year 12 students from North Somerset Enterprise and Technology College (NSETC) displayed their business ideas at the Young Enterprise Trade Fair in Cribbs Causeway on Saturday 27th February.

Year 12 students Harry Fisher, Elizabeth Nicklen, Beth Cole, Hayden Gibbs, Kaleb Tuck, James Bramwell, Ellie Davey, Chloe Griffin, Harriett Simmons, Nabeel Uddin, Megan Monkman and Joe Hancock won the Best Customer Service Award with their scheme Growtopia.

Nabeel Uddin, 17, said the project aims to raise awareness of climate change and deforestation.

He added: “We made a children’s book about a panda who goes through the forest to look for food and to look for his mum but he notices more and more trees are being cut down.”

At the event the teenagers had a stall where they were selling the book and speaking to customers, which included primary schools and parents, about the project.

Nabeel said: “We got recognised for the fact we focused on customers and put them above the committee and the judges. When the judges came over and we still had customers we focused on them first.”

Ruth Davies, Head of Year 12 at NSETC, said: “Nabeel, Megan and Joe were mentioned to me on many occasions by the judges.

“One parent with no links to the competition was so impressed with Nabeel and how he interacted with her son that she went to find one of the board members to say how delightful he was.

“The group of year 12 students were very supportive of their fellow students in year 10, making regular trips to their stand and offering words of encouragement when sales were low.

“Although they didn’t win anything the year 10 students looked fantastic in representing the school.”

The year 10 group was made up of Dan Sturman, Alex Drummond, David Holmes, Jack Jones, Erynne Ganzon, Connor Pettett, Josh Ball and Jacob Flavell.

Source: NSETC

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